Discussion:
ATX not powering off!
(too old to reply)
Tim Meddick
2010-12-01 13:07:47 UTC
Permalink
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?

Anyone know a possible cause or fix for this?

==

Cheers, Tim Meddick, Peckham, London. :-)
webster72n
2010-12-01 20:12:08 UTC
Permalink
Have you tried shutting down manually and then see what happens at the next
start-up?

Harry.


"Tim Meddick" wrote in message news:id5hb4$gru$***@speranza.aioe.org...

Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?

Anyone know a possible cause or fix for this?

==

Cheers, Tim Meddick, Peckham, London. :-)
Heather
2010-12-01 20:49:17 UTC
Permalink
Harry.......because it is now December and Xmas is nigh, I will not chastise
you severely, lol. But don't you think that *manually* is how he shut off
his malfunctioning machine when it wouldn't do it on its own?? Ponder on
that for a while.

Oh, and as I recall, on the next startup Windows will say "you didn't shut
down properly", etc.

Mrs Claus
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
webster72n
2010-12-02 03:30:08 UTC
Permalink
Try not to be a smart allec, Heather.
I just wanted to get the ball rolling, knowing full well that the right
answer would come forth and at the time was busy with other things.
A merry Christmas to you too and everyone.

Harry.



"Heather" wrote in message news:id6cci$6fq$***@news.eternal-september.org...

Harry.......because it is now December and Xmas is nigh, I will not chastise
you severely, lol. But don't you think that *manually* is how he shut off
his malfunctioning machine when it wouldn't do it on its own?? Ponder on
that for a while.

Oh, and as I recall, on the next startup Windows will say "you didn't shut
down properly", etc.

Mrs Claus
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
Tim Meddick
2010-12-01 22:23:40 UTC
Permalink
Before continuing on to read the post sent by "Heather", I was going to
query your statement anyway : "shutting down manually".....

Just what is "shutting down manually" ??

It's a fact that I have tried every which way to induce the Exit Windows
sequence, but always stops at the orange and black screen - the one with
the message ;

"It is now safe to turn off your computer..."

When what I want it do is poweroff at that point!!

The PC *is* ATX-compliant - in that it has the ability to turn off main
power via the software. I know this for a fact because, when started from
a Win Me Emergency Boot Disk, I can use a small DOS utility to turn off the
power (like it should do at the end of the shutdown sequence). The utility
is Backlight's "Shutdown.com" to power off ATX machines in DOS.

So far, I have tried ; 1). the "normal" method of pointing to "Shutdown"
on the Start Menu, then selecting "Shut down" in the drop-down list in the
Shutdown dialog box then pressing [ok].

2). Using a third-party application (nircmd.exe) which made a considerable
mess of the shutdown sequence and didn't poweroff at the end of it all
anyway.

3). Another 3rd-party app - "Shutdown.exe"
(http://www.regxplor.com/other.html) similar to XP's shutdown.exe but works
with all Windows versions and with more options. Initiated the Window's
shutdown sequence but still stuck at the "Now safe..." screen.

I have also re-set the following reg-values in a hope that they may have
had some effect ;

"HKLM\System\CurrentControlSet\Control\Shutdown"
"FastReboot"="1"

"HKCU\Control Panel\Desktop"
"AutoEndTasks"="1"

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"
"PowerdownAfterShutdown"="1"


==

Cheers, Tim Meddick, Peckham, London. :-)
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
Heather
2010-12-02 00:27:16 UTC
Permalink
Tim.......why are you turning inside out when all you have to do is a *hard
shutdown*.....fancy words for push the power button and shut it down. ME
may squawk when you reopen it, but it squawks at everything anyway, lol.

I just had to phone tech support at midnight last night cuz my brand new HP
laptop decided to go into Hibernation when I turned it upside down and it
would NOT come out of it and the button still glowed ON.

Nowhere could I find an answer on the HP site. The tech told me to just
push down on the Power button for 5 seconds and voila.....it fully shut down
and I got the usual "windows did not shut down properly" screen on reopening
it.

Hope that explains my comments. And explains "shutting down
manually"......

Heather
Post by Tim Meddick
Before continuing on to read the post sent by "Heather", I was going to
query your statement anyway : "shutting down manually".....
Just what is "shutting down manually" ??
It's a fact that I have tried every which way to induce the Exit Windows
sequence, but always stops at the orange and black screen - the one with
the message ;
"It is now safe to turn off your computer..."
When what I want it do is poweroff at that point!!
The PC *is* ATX-compliant - in that it has the ability to turn off main
power via the software. I know this for a fact because, when started from
a Win Me Emergency Boot Disk, I can use a small DOS utility to turn off
the power (like it should do at the end of the shutdown sequence). The
utility is Backlight's "Shutdown.com" to power off ATX machines in DOS.
So far, I have tried ; 1). the "normal" method of pointing to "Shutdown"
on the Start Menu, then selecting "Shut down" in the drop-down list in the
Shutdown dialog box then pressing [ok].
2). Using a third-party application (nircmd.exe) which made a considerable
mess of the shutdown sequence and didn't poweroff at the end of it all
anyway.
3). Another 3rd-party app - "Shutdown.exe"
(http://www.regxplor.com/other.html) similar to XP's shutdown.exe but
works with all Windows versions and with more options. Initiated the
Window's shutdown sequence but still stuck at the "Now safe..." screen.
I have also re-set the following reg-values in a hope that they may have
had some effect ;
"HKLM\System\CurrentControlSet\Control\Shutdown"
"FastReboot"="1"
"HKCU\Control Panel\Desktop"
"AutoEndTasks"="1"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"
"PowerdownAfterShutdown"="1"
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
Tim Meddick
2010-12-02 01:05:25 UTC
Permalink
I am well aware that most PCs made in the last 5 years have the feature of
being able to press the power-button for 5 seconds to hard-shut-off the
power.

However, this is certainly *not* the same as a controlled "Shutdown" (i.e.
selecting "Shutdown" from the Window's Start Menu) where all current data
in the cache is saved to disk.

Although it [probably] won't hurt your PC to do such a hard-power-off from
time to time, if you started to do this as a matter of course all the
time - then eventually you would catch yourself out and forget that a major
configuration update had happened recently and some vital data had not time
to be saved - result - Window's fails to load anymore after that!.....

This feature is incorporated for use when the system has "frozen" and since
they stopped providing a "reset" button (on the much older PCs) the only
way would have been to unplug the thing.

(they should also provide similar feature to the new smartphones - as I
have had to remove the battery quite a few times in recent past).

I doubt whether the Microsoft advisor you spoke with would have endorsed
using this feature for every-day use - but just once, to get you "out of a
spot".

The thing is - the client's PC *should* power off at the end of the
"Windows is shutting down" sequence, and I'd really like to exhaust all
avenues of enquiry before I give up on trying to get the optimum for her
out of this PC.

==

Cheers, Tim Meddick, Peckham, London. :-)


P.S. Considering using the M$ PMTS.exe utility, but remembering when I
used it on a Win98SE system, I wonder just how useful it actually was!
Post by Heather
Tim.......why are you turning inside out when all you have to do is a
*hard shutdown*.....fancy words for push the power button and shut it
down. ME may squawk when you reopen it, but it squawks at everything
anyway, lol.
I just had to phone tech support at midnight last night cuz my brand new
HP laptop decided to go into Hibernation when I turned it upside down and
it would NOT come out of it and the button still glowed ON.
Nowhere could I find an answer on the HP site. The tech told me to just
push down on the Power button for 5 seconds and voila.....it fully shut
down and I got the usual "windows did not shut down properly" screen on
reopening it.
Hope that explains my comments. And explains "shutting down
manually"......
Heather
Post by Tim Meddick
Before continuing on to read the post sent by "Heather", I was going to
query your statement anyway : "shutting down manually".....
Just what is "shutting down manually" ??
It's a fact that I have tried every which way to induce the Exit Windows
sequence, but always stops at the orange and black screen - the one with
the message ;
"It is now safe to turn off your computer..."
When what I want it do is poweroff at that point!!
The PC *is* ATX-compliant - in that it has the ability to turn off main
power via the software. I know this for a fact because, when started
from a Win Me Emergency Boot Disk, I can use a small DOS utility to turn
off the power (like it should do at the end of the shutdown sequence).
The utility is Backlight's "Shutdown.com" to power off ATX machines in
DOS.
So far, I have tried ; 1). the "normal" method of pointing to
"Shutdown" on the Start Menu, then selecting "Shut down" in the
drop-down list in the Shutdown dialog box then pressing [ok].
2). Using a third-party application (nircmd.exe) which made a
considerable mess of the shutdown sequence and didn't poweroff at the
end of it all anyway.
3). Another 3rd-party app - "Shutdown.exe"
(http://www.regxplor.com/other.html) similar to XP's shutdown.exe but
works with all Windows versions and with more options. Initiated the
Window's shutdown sequence but still stuck at the "Now safe..." screen.
I have also re-set the following reg-values in a hope that they may have
had some effect ;
"HKLM\System\CurrentControlSet\Control\Shutdown"
"FastReboot"="1"
"HKCU\Control Panel\Desktop"
"AutoEndTasks"="1"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"
"PowerdownAfterShutdown"="1"
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
Mart
2010-12-02 00:47:49 UTC
Permalink
Tim, my guess is that Heather was referring to forcing a manual powerdown in
that you don't need to switch off at the wall socket. You simply press *and
hold* the front panel power button for several seconds. A simple 'dab' at
the switch will only instigate a shutdown if/when Windows is up and running
'normally'. (Similar to the 'quick' power-off button on your keyboard *if
provided*)

Now to the possible cause of your shutdown problem. (copied from a reply I
posted to this group about a year ago.)

There could be a multitude of reasons, each of which you'll have to
investigate yourself. So it might be better for me to direct you to the **MS
Knowledge Base and other sources, rather than list them here. However, try
to confirm that your machine is not attempting to go into either Standby or
Hibernate mode - see later in the KB articles. (Sounds like a cop-out, but
they are far better explained there than I could hope to do)
** The original WinMe KB article appears to have been pulled and replaced by
the later article about removable media - see below.

Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us

Take a look at Jim Eshelman's excellent troubleshooting site. The following
two URL's link directly to articles on WinME shutdown problems:
http://www.aumha.org/a/shtdwnme.htm
http://aumha.org/win4/a/shutdown.htm

And a very interesting article in the KB which I'd never seen before -
although was fully aware of the problem!
"Computer Stops Responding (Hangs) During Shut Down or Restart Process After
Writing to Removable Media"
http://support.microsoft.com/kb/284969/en-us
It's the "by design" tag that I like <g> Always said that you learn
something new here every day.

Just another thought to consider as you delve into the above, have you
recently altered any hardware configurations (LAN, modem, USB devices, ..)?
Might give a clue!

Hope this helps and good luck.

Mart
Post by Tim Meddick
Before continuing on to read the post sent by "Heather", I was going to
query your statement anyway : "shutting down manually".....
Just what is "shutting down manually" ??
It's a fact that I have tried every which way to induce the Exit Windows
sequence, but always stops at the orange and black screen - the one with
the message ;
"It is now safe to turn off your computer..."
When what I want it do is poweroff at that point!!
The PC *is* ATX-compliant - in that it has the ability to turn off main
power via the software. I know this for a fact because, when started from
a Win Me Emergency Boot Disk, I can use a small DOS utility to turn off
the power (like it should do at the end of the shutdown sequence). The
utility is Backlight's "Shutdown.com" to power off ATX machines in DOS.
So far, I have tried ; 1). the "normal" method of pointing to "Shutdown"
on the Start Menu, then selecting "Shut down" in the drop-down list in the
Shutdown dialog box then pressing [ok].
2). Using a third-party application (nircmd.exe) which made a considerable
mess of the shutdown sequence and didn't poweroff at the end of it all
anyway.
3). Another 3rd-party app - "Shutdown.exe"
(http://www.regxplor.com/other.html) similar to XP's shutdown.exe but
works with all Windows versions and with more options. Initiated the
Window's shutdown sequence but still stuck at the "Now safe..." screen.
I have also re-set the following reg-values in a hope that they may have
had some effect ;
"HKLM\System\CurrentControlSet\Control\Shutdown"
"FastReboot"="1"
"HKCU\Control Panel\Desktop"
"AutoEndTasks"="1"
"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"
"PowerdownAfterShutdown"="1"
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
Mart
2010-12-02 01:01:24 UTC
Permalink
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and replaced
by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!

Mart

<snip>
Tim Meddick
2010-12-02 01:51:23 UTC
Permalink
Martin, Why is it you seem to think I need an interpreter for heather's
posts?

I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).

What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as if
you pulled the plug!?

I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!

Did you even actually read through my own last posing at all?!!

I will, of course look into your quoted links, and thank you for them.

However, the reason I resorted to posting my first-ever question on these
NewsGroups when I have been a contributor for over two years - is because I
have spent days raking over the M$ Knowledge Base and wondered against hope
that, just maybe, someone had a real-life suggestion / fix !?



==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Heather
2010-12-02 02:21:51 UTC
Permalink
Excuse me Tim........but is there any reason why you have to be rude to Mart
when he is obviously trying to help you??

Yes, he explained what I was saying in my own words.........and for your
information, it was HP, not MS that told me to power off the LAPTOP (as in
"no wall plug") because it was in Hibernation (aka a coma) and would neither
shut off completely nor come out of it.

You claim to be knowledgeable.........try being polite instead. You will
get no more help from the WinME folks on here if you continue in this
vein.........understand??

Heather (in Canada....)
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as if
you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on these
NewsGroups when I have been a contributor for over two years - is because
I have spent days raking over the M$ Knowledge Base and wondered against
hope that, just maybe, someone had a real-life suggestion / fix !?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Tim Meddick
2010-12-02 02:49:26 UTC
Permalink
You yourself are on the edge (Oh hypocrisy!)...

What part of my post did you find impolite may I ask?

And anyway, I wasn't trying to be rude or nasty in any way, it's just how I
would speak to anyone.... Maybe I was being a tad familiar, but rude?!

I ask again, what part was rude? I'm the one who felt patronised, and
genuinely felt my post hadn't even been read!!

In the end - it really is up to Martin to answer for himself, I'm sure he
doesn't feel half as affronted by my comments as you appear to be.......

==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Heather
Excuse me Tim........but is there any reason why you have to be rude to
Mart when he is obviously trying to help you??
Yes, he explained what I was saying in my own words.........and for your
information, it was HP, not MS that told me to power off the LAPTOP (as
in "no wall plug") because it was in Hibernation (aka a coma) and would
neither shut off completely nor come out of it.
You claim to be knowledgeable.........try being polite instead. You will
get no more help from the WinME folks on here if you continue in this
vein.........understand??
Heather (in Canada....)
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on
these NewsGroups when I have been a contributor for over two years - is
because I have spent days raking over the M$ Knowledge Base and wondered
against hope that, just maybe, someone had a real-life suggestion / fix
!?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Tim Meddick
2010-12-02 02:58:25 UTC
Permalink
At the end of the day, Heather, it's after three in the morning here, and
I'm trying to find an answer for the problem PC belonging to a 70+ year-old
lady with osteo-arthritis - so that it works as well as it should do.

At present, when it fails to power-down at the "Safe to turn off" screen,
pressing the front power button results in reboot and has to be pressed
twice or three times to get it to turn off!! It's by no-means an ideal
situation.

==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Heather
Excuse me Tim........but is there any reason why you have to be rude to
Mart when he is obviously trying to help you??
Yes, he explained what I was saying in my own words.........and for your
information, it was HP, not MS that told me to power off the LAPTOP (as
in "no wall plug") because it was in Hibernation (aka a coma) and would
neither shut off completely nor come out of it.
You claim to be knowledgeable.........try being polite instead. You will
get no more help from the WinME folks on here if you continue in this
vein.........understand??
Heather (in Canada....)
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on
these NewsGroups when I have been a contributor for over two years - is
because I have spent days raking over the M$ Knowledge Base and wondered
against hope that, just maybe, someone had a real-life suggestion / fix
!?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Heather
2010-12-02 03:24:44 UTC
Permalink
OK, now that you have explained a lot more, it is understandable why you
would like to fix this for her. I can certainly empathize, but there ain't
no way I am telling you my exact age. (G)

You were rude in my book when you told Mart he didn't have to explain me to
you.......and a few other comments you made. Perhaps you will write that
off as being British, but so is Mart and I have never heard him speak in
that manner.

So hopefully he will answer you back........but he getting up there too
(sorry, Mart, lol) and needs his sleep.

Good night from the Great White North...
Post by Tim Meddick
At the end of the day, Heather, it's after three in the morning here, and
I'm trying to find an answer for the problem PC belonging to a 70+
year-old lady with osteo-arthritis - so that it works as well as it
should do.
At present, when it fails to power-down at the "Safe to turn off" screen,
pressing the front power button results in reboot and has to be pressed
twice or three times to get it to turn off!! It's by no-means an ideal
situation.
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Heather
Excuse me Tim........but is there any reason why you have to be rude to
Mart when he is obviously trying to help you??
Yes, he explained what I was saying in my own words.........and for your
information, it was HP, not MS that told me to power off the LAPTOP (as
in "no wall plug") because it was in Hibernation (aka a coma) and would
neither shut off completely nor come out of it.
You claim to be knowledgeable.........try being polite instead. You will
get no more help from the WinME folks on here if you continue in this
vein.........understand??
Heather (in Canada....)
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on
these NewsGroups when I have been a contributor for over two years - is
because I have spent days raking over the M$ Knowledge Base and wondered
against hope that, just maybe, someone had a real-life suggestion / fix
!?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Mart
2010-12-02 09:16:36 UTC
Permalink
Heather is quite right - you are rude.
Post by Tim Meddick
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as if
you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posting at all?!!
Oh yes - but only AFTER you send them - my post was some sent some 20
minutes BEFORE you posted that misleading crap. And did you read my opening
remarks :-
Post by Tim Meddick
Post by Mart
There could be a multitude of reasons, each of which
you'll have to investigate yourself.
Did you bother to read AND try any of the suggestions in the KB article or
those on the aumha site

All we know from your original very vague question was that you told us
nothing!

You still haven't bothered to answer Harry's (or Heather's) question whether
you actually tried a forced power down! That result *might* help narrow
down a problem area.

You had already decided it's a WinMe issue before you've proved (or
otherwise) a Mobo (inc.ACPI BIOS settings) or PSU or a hardware issue. You
gave no indication of any previous testing or trouble shooting in your
original post. To start flaming helpful responses is rude.

Your knowledge is obviously far greater than our collective experience.
Looks like you're on your own. I'm out.

Mart
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as if
you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on these
NewsGroups when I have been a contributor for over two years - is because
I have spent days raking over the M$ Knowledge Base and wondered against
hope that, just maybe, someone had a real-life suggestion / fix !?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Tim Meddick
2010-12-02 11:32:08 UTC
Permalink
You can't call people "rude" then proceed to "out-rude them" !!

I never used any base words or offensive language?

In an attempt at trying to keep focus - I already took the trouble to reply
after visiting your last quoted link - and gave my reasons why I didn't
think it was appropriate.

I also said (in a reply to another poster in this thread) that I had done
the whole "search the-kb-knowledge-base-thing" and wondered if someone had
some practical experience along these lines....

Finally, I never intended to be rude, and if you were genuinely hurt by
anything I wrote then I am truly regretful of that. I do try to treat
people as I would want to be treated, with a healthy respect, but not to
play to people's vanities either - I can take criticism when tempered with
the hope that something positive will come out of it. . . .

I hope you will be good enough to accept my unreserved apology,

==

God bless, Tim Meddick, Peckham, London. :-)
Post by Mart
Heather is quite right - you are rude.
Post by Tim Meddick
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posting at all?!!
Oh yes - but only AFTER you send them - my post was some sent some 20
minutes BEFORE you posted that misleading crap. And did you read my
opening remarks :-
Post by Tim Meddick
Post by Mart
There could be a multitude of reasons, each of which
you'll have to investigate yourself.
Did you bother to read AND try any of the suggestions in the KB article
or those on the aumha site
All we know from your original very vague question was that you told us
nothing!
You still haven't bothered to answer Harry's (or Heather's) question
whether you actually tried a forced power down! That result *might* help
narrow down a problem area.
You had already decided it's a WinMe issue before you've proved (or
otherwise) a Mobo (inc.ACPI BIOS settings) or PSU or a hardware issue.
You gave no indication of any previous testing or trouble shooting in
your original post. To start flaming helpful responses is rude.
Your knowledge is obviously far greater than our collective experience.
Looks like you're on your own. I'm out.
Mart
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on
these NewsGroups when I have been a contributor for over two years - is
because I have spent days raking over the M$ Knowledge Base and wondered
against hope that, just maybe, someone had a real-life suggestion / fix
!?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Mart
2010-12-02 18:53:15 UTC
Permalink
"Tim Meddick" wrote :-
Post by Tim Meddick
I hope you will be good enough to accept my unreserved apology,
Accepted. And, by the way, I certainly wasn't 'hurt' by your comments, I
just felt that they were rude and uncalled for.
Post by Tim Meddick
.. I do try to treat people as I would want
to be treated, with a healthy respect, but ..
Hmm.. Well, you could have fooled me

Your opening post did not suggest to anybody that you had allegedly
undertaken previous unsuccessful troubleshooting techniques, nor searched
the KB for clues so you shouldn't have been so indignant at the level of
replies. You seem to have ASS-U-ME'd that there is only one single solution.
We are not psychic, we do not know your level of competency nor what you've
already done.

However, you still haven't confirmed or otherwise that the '5 second' hold
of the power button actually shut it down. My reading of your notes suggests
to me that you haven't, but the result *might* (or might not!) be able to
tell us more about the state of your mobo/psu than you think.
Post by Tim Meddick
This feature is incorporated for use when the system
has "frozen" ...
Well, don't you regard the computer as "frozen" at this point, particularly
if it won't shut down?
Post by Tim Meddick
.. and since they stopped providing a "reset"
button (on the much older PCs) the only way would have
been to unplug the thing.
That's not strictly true (like several other assertions you make elsewhere).
Nor is it the same thing as 'unplugging the thing'. Pressing the power
button sends a low voltage signal to the motherboard circuitry and
(depending upon the length of depression) will either Close Windows and shut
the machine off or (after five seconds) shut down the PSU. NB - It DOES
NOT remove mains power to the PSU. Only " unplugging the thing" will do
that! The power button does not carry mains power. It's all part of ACPI,
a motherboard feature.

Go back and read the aumha pages. There is plenty of good stuff there.

Mart
Post by Tim Meddick
You can't call people "rude" then proceed to "out-rude them" !!
I never used any base words or offensive language?
In an attempt at trying to keep focus - I already took the trouble to
reply after visiting your last quoted link - and gave my reasons why I
didn't think it was appropriate.
I also said (in a reply to another poster in this thread) that I had done
the whole "search the-kb-knowledge-base-thing" and wondered if someone had
some practical experience along these lines....
Finally, I never intended to be rude, and if you were genuinely hurt by
anything I wrote then I am truly regretful of that. I do try to treat
people as I would want to be treated, with a healthy respect, but not to
play to people's vanities either - I can take criticism when tempered with
the hope that something positive will come out of it. . . .
I hope you will be good enough to accept my unreserved apology,
==
God bless, Tim Meddick, Peckham, London. :-)
Post by Mart
Heather is quite right - you are rude.
Post by Tim Meddick
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posting at all?!!
Oh yes - but only AFTER you send them - my post was some sent some 20
minutes BEFORE you posted that misleading crap. And did you read my
opening remarks :-
Post by Tim Meddick
Post by Mart
There could be a multitude of reasons, each of which
you'll have to investigate yourself.
Did you bother to read AND try any of the suggestions in the KB article
or those on the aumha site
All we know from your original very vague question was that you told us
nothing!
You still haven't bothered to answer Harry's (or Heather's) question
whether you actually tried a forced power down! That result *might* help
narrow down a problem area.
You had already decided it's a WinMe issue before you've proved (or
otherwise) a Mobo (inc.ACPI BIOS settings) or PSU or a hardware issue.
You gave no indication of any previous testing or trouble shooting in
your original post. To start flaming helpful responses is rude.
Your knowledge is obviously far greater than our collective experience.
Looks like you're on your own. I'm out.
Mart
Post by Tim Meddick
Martin, Why is it you seem to think I need an interpreter for heather's
posts?
I am perfectly capable of understanding the difference between a
hard-poweroff and Windows normal shutdown sequence (i.e clicking on the
"Shutdown Windows" item in Start Menu or, as you say, "dabbing" on the
poweroff button (on some systems only)).
What could possible be unclear about my last post describing how the
five-second-hold of the power-button results in power-cut-off, just as
if you pulled the plug!?
I even went into such detail, telling of my observations of the power
buttons over the past decade of PC manufacture - the redundancy of the
"reset" button, and the introduction of the five-second feature!!
Did you even actually read through my own last posing at all?!!
I will, of course look into your quoted links, and thank you for them.
However, the reason I resorted to posting my first-ever question on
these NewsGroups when I have been a contributor for over two years - is
because I have spent days raking over the M$ Knowledge Base and wondered
against hope that, just maybe, someone had a real-life suggestion / fix
!?
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Tim Meddick
2010-12-02 02:25:34 UTC
Permalink
Just went to check-out the link you gave - I have indeed been there
last week - I think you will find if you re-read through the KB article,
that it is concerned with an interruption to the normal shutdown process.

Well, I believe that the shutdown process on this system is working and
completing perfectly - it finishes it's cycle and displays the "It's now
safe to turn off your computer" screen.

You only reach this screen if the whole process works up to that point,
and ALL PCs show it - it's just that on ATX systems (99.9 of all current
models are ATX-compliant) you hardly see it because it immediately shuts
off power - or supposed to!

So, it's not a problem with the shutdown process (I don't believe),
it's a problem with some probable registry setting (my best guess) telling
the PC *not* to power off after completing it's shutdown!!!!!!

http://twitpic.com/3c21ne


==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
webster72n
2010-12-02 04:25:39 UTC
Permalink
"Tim Meddick" wrote in message news:id7031$6d0$***@speranza.aioe.org...

Just went to check-out the link you gave - I have indeed been there
last week - I think you will find if you re-read through the KB article,
that it is concerned with an interruption to the normal shutdown process.

Well, I believe that the shutdown process on this system is working and
completing perfectly - it finishes it's cycle and displays the "It's now
safe to turn off your computer" screen.

You only reach this screen if the whole process works up to that point,
and ALL PCs show it - it's just that on ATX systems (99.9 of all current
models are ATX-compliant) you hardly see it because it immediately shuts
off power - or supposed to!

So, it's not a problem with the shutdown process (I don't believe),
it's a problem with some probable registry setting (my best guess) telling
the PC *not* to power off after completing it's shutdown!!!!!!

IMHO you are on the right track there, Tim, why not
follow through with it? <H>.

http://twitpic.com/3c21ne


==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and replaced
by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
Tim Meddick
2010-12-02 04:34:36 UTC
Permalink
The reason I posted this question was the possibility that someone had an
answer!!

It happens sometimes that one person has already gone through a problem and
stumbled upon a solution by accident after many moons have passed - and
then they are in a position to share their valuable knowledge.....

It's what these Groups are for- No?!!

==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Tim Meddick
Just went to check-out the link you gave - I have indeed been there
last week - I think you will find if you re-read through the KB article,
that it is concerned with an interruption to the normal shutdown process.
Well, I believe that the shutdown process on this system is working and
completing perfectly - it finishes it's cycle and displays the "It's now
safe to turn off your computer" screen.
You only reach this screen if the whole process works up to that point,
and ALL PCs show it - it's just that on ATX systems (99.9 of all current
models are ATX-compliant) you hardly see it because it immediately shuts
off power - or supposed to!
So, it's not a problem with the shutdown process (I don't believe),
it's a problem with some probable registry setting (my best guess) telling
the PC *not* to power off after completing it's shutdown!!!!!!
IMHO you are on the right track there, Tim, why not
follow through with it? <H>.
http://twitpic.com/3c21ne
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
webster72n
2010-12-02 17:41:09 UTC
Permalink
"Tim Meddick" wrote in message news:id77km$m2u$***@speranza.aioe.org...

The reason I posted this question was the possibility that someone had an
answer!!

It happens sometimes that one person has already gone through a problem and
stumbled upon a solution by accident after many moons have passed - and
then they are in a position to share their valuable knowledge.....

It's what these Groups are for- No?!!

You have done no wrong!

==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Tim Meddick
Just went to check-out the link you gave - I have indeed been there
last week - I think you will find if you re-read through the KB article,
that it is concerned with an interruption to the normal shutdown process.
Well, I believe that the shutdown process on this system is working and
completing perfectly - it finishes it's cycle and displays the "It's now
safe to turn off your computer" screen.
You only reach this screen if the whole process works up to that point,
and ALL PCs show it - it's just that on ATX systems (99.9 of all current
models are ATX-compliant) you hardly see it because it immediately shuts
off power - or supposed to!
So, it's not a problem with the shutdown process (I don't believe),
it's a problem with some probable registry setting (my best guess) telling
the PC *not* to power off after completing it's shutdown!!!!!!
IMHO you are on the right track there, Tim, why not
follow through with it? <H>.
http://twitpic.com/3c21ne
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
webster72n
2010-12-02 18:32:47 UTC
Permalink
"webster72n" wrote in message news:id8lmd$58d$***@speranza.aioe.org...



"Tim Meddick" wrote in message news:id77km$m2u$***@speranza.aioe.org...

The reason I posted this question was the possibility that someone had an
answer!!

It happens sometimes that one person has already gone through a problem and
stumbled upon a solution by accident after many moons have passed - and
then they are in a position to share their valuable knowledge.....

It's what these Groups are for- No?!!

You have done no wrong!

With the original post that is.
As for the rest of it, see Mart's last comment.

Harry.

==

Cheers, Tim Meddick, Peckham, London. :-)
Post by Tim Meddick
Just went to check-out the link you gave - I have indeed been there
last week - I think you will find if you re-read through the KB article,
that it is concerned with an interruption to the normal shutdown process.
Well, I believe that the shutdown process on this system is working and
completing perfectly - it finishes it's cycle and displays the "It's now
safe to turn off your computer" screen.
You only reach this screen if the whole process works up to that point,
and ALL PCs show it - it's just that on ATX systems (99.9 of all current
models are ATX-compliant) you hardly see it because it immediately shuts
off power - or supposed to!
So, it's not a problem with the shutdown process (I don't believe),
it's a problem with some probable registry setting (my best guess) telling
the PC *not* to power off after completing it's shutdown!!!!!!
IMHO you are on the right track there, Tim, why not
follow through with it? <H>.
http://twitpic.com/3c21ne
==
Cheers, Tim Meddick, Peckham, London. :-)
Post by Mart
Oops! Mart dropped-off when he wrote :-
Post by Mart
** The original WinMe KB article appears to have been pulled and
replaced by the later article about removable media - see below.
Try:-
"How to Troubleshoot Windows Me Shutdown Problems"
http://support.microsoft.com/kb/273746/en-us
The original KB article IS still there of course!
Mart
<snip>
webster72n
2010-12-02 03:37:24 UTC
Permalink
"Tim Meddick" wrote in message news:id6htd$75i$***@speranza.aioe.org...

Before continuing on to read the post sent by "Heather", I was going to
query your statement anyway : "shutting down manually".....

Just what is "shutting down manually" ??

JFYI, Tim, that is the use of your power button.

It's a fact that I have tried every which way to induce the Exit Windows
sequence, but always stops at the orange and black screen - the one with
the message ;

"It is now safe to turn off your computer..."

When what I want it do is poweroff at that point!!

The PC *is* ATX-compliant - in that it has the ability to turn off main
power via the software. I know this for a fact because, when started from
a Win Me Emergency Boot Disk, I can use a small DOS utility to turn off the
power (like it should do at the end of the shutdown sequence). The utility
is Backlight's "Shutdown.com" to power off ATX machines in DOS.

So far, I have tried ; 1). the "normal" method of pointing to "Shutdown"
on the Start Menu, then selecting "Shut down" in the drop-down list in the
Shutdown dialog box then pressing [ok].

2). Using a third-party application (nircmd.exe) which made a considerable
mess of the shutdown sequence and didn't poweroff at the end of it all
anyway.

3). Another 3rd-party app - "Shutdown.exe"
(http://www.regxplor.com/other.html) similar to XP's shutdown.exe but works
with all Windows versions and with more options. Initiated the Window's
shutdown sequence but still stuck at the "Now safe..." screen.

I have also re-set the following reg-values in a hope that they may have
had some effect ;

"HKLM\System\CurrentControlSet\Control\Shutdown"
"FastReboot"="1"

"HKCU\Control Panel\Desktop"
"AutoEndTasks"="1"

"HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon"
"PowerdownAfterShutdown"="1"


==

Cheers, Tim Meddick, Peckham, London. :-)
Post by webster72n
Have you tried shutting down manually and then see what happens at the
next start-up?
Harry.
Has anyone encountered the problem of an ATX compliant PC running Windows
Millennium not powering of at shutdown but stopping short at the ; "It is
now safe to turn off your computer" screen?
Anyone know a possible cause or fix for this?
==
Cheers, Tim Meddick, Peckham, London. :-)
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