Discussion:
Explorer shuts down at start up
(too old to reply)
a***@discussions.microsoft.com
2004-05-09 18:22:37 UTC
Permalink
This is an older computer, windows 98 or ME based.

When I turn the computer on, I receive an error:

Explorer.exe has caused an error in 192038471.TMP (number
isn't exact, but same effect)

Windows must now restart. Click OK

When you click OK, explorer ends, and you are stuck at a
blank desktop with all your programs (minus explorer)
still working fine.

Any ideas? I tried numerous virus scanners, (avg free, ez
trust, and trend micro housecall) I have also tried ad-
ware removers like sbybot S&D and ad-aware.

Thanks
Mike M
2004-05-09 18:30:11 UTC
Permalink
You have either a virus, commercial parasite or other malware that is causing
you this problem.

Check your system using your preferred antivirus application making sure first
that you are using an updated current set of viral reference signatures.

This would be a good time to download yourself a copy of the free Ad-Aware 6.0
from Lavasoft (http://www.lavasoftusa.com/software/adaware/) and also SpyBot
Search & Destroy (http://www.safer-networking.org/) and use them to check your
system for other commercial parasites remembering that they are only as good
as when you last updated their reference files. I also use a program called
BHOCaptor (http://www.xcaptor.org) that checks for unwanted Browser Help
Objects and SpywareBlaster
(http://www.wilderssecurity.net/spywareblaster.html) which can help prevent
some parasites getting a grip on your PC.

Then finally there is CWShredder
(http://www.zerosrealm.com/downloads/CWShredder.zip or
http://www.spywareinfo.com/~merijn/files/cwshredder.zip) which is the best way
of getting rid of the many forms of the CoolWebSearch hijacker details of
which can be found at http://www.spywareinfo.com/~merijn/cwschronicles.html
and also http://www.pestpatrol.com/pestinfo/c/cws.asp.
--
Mike Maltby MS-MVP
Post by a***@discussions.microsoft.com
This is an older computer, windows 98 or ME based.
Explorer.exe has caused an error in 192038471.TMP (number
isn't exact, but same effect)
Windows must now restart. Click OK
When you click OK, explorer ends, and you are stuck at a
blank desktop with all your programs (minus explorer)
still working fine.
Any ideas? I tried numerous virus scanners, (avg free, ez
trust, and trend micro housecall) I have also tried ad-
ware removers like sbybot S&D and ad-aware.
Thanks
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